FAQS

By using our online booking form, or by calling one of our offices and speaking to our customer service team click here for our contact details.
Currently serving the Ottawa / Gatineau area.
Yes. We can deal with Apple iMac or Macbook computers.
We can attempt to retrieve lost or corrupted data. We offer advice on backup systems to prevent re-occurance of lost data.
We can usually deal with software related printer issues. However, we don’t repair printer hardware faults.
Yes, and we’ll connect it to the Internet and also to your home network, if you have one. In addition, we can transfer the data from your old computer.
We carry out 95% of repairs at your home or business, so you can watch and ask any questions. Only in exceptional circumstances will we need to take your computer away for repair.
Yes, we can configure them all to connect to your broadband router and provide any help you may need with learning how to use them, like connecting them to iTunes or the Kindle book store.
Our aim is to get someone to you within two hours of your booking.
There is no catch: it means what it says. In the unlikely event that Ottawa Geeks does not know how to repair your computer, you won’t be charged anything.
If your specific question or query is not shown, please contact us and let us know.